Manage Your Shop Anytime, Anywhere

Introducing Our Innovative Cloud-Based Platform: Mercury HQ

Mercury HQ is a shop management platform that lets you run your shop from anywhere using your phone, tablet, or computer. With real-time synching for access wherever life takes you, Mercury HQ helps you accept, transact and deliver orders like never before. There are two editions of Mercury HQ - Core and Standard - so you can choose the one that's right for you.

Our Core edition is a send and receive platform for FTD wire orders:

  • Intuitive dashboard. Manage your FTD orders and view an interactive calendar to daily track deliveries, order volume and average order totals.
  • Push notifications. Use the mobile app to receive alerts for new orders right as they happen.
  • Shop settings. The ability to bulk-print and manage enclosure card settings, plus new options like auto-accept orders.
  • Delivery features. A suite of tools allows drivers to confirm their deliveries with a picture, signature, and geo-location from a mobile device. A comprehensive dashboard displays current and completed routes.

Our Standard edition includes all the Core features, plus:

  • Third Party Integration. Manage incoming orders from other wire services and e-commerce sites.
  • Universal Date Import. Import your historical and current customer information and order data.
  • Manage local orders. Manage your local customer data and modify walk-in, pick-up and delivery orders.
  • Optimize delivery. Drivers can see their current and upcoming routes and a Google interface to the map app shows the best route and turn-by-turn directions.
  • Process credit cards. Take payments with card swipe, cash drawer and receipt printer hardware.
  • Adjust delivery fees. Make real-time updates by city, ZIP code or date - perfect for busy holidays to manage capacity and generate more profit during high demand.
  • Highly detailed order report. Filter and export data to make informed decisions for your business.

 

Learn more about the best-in-class features of Mercury HQ
Core vs. Standard features | Core vs. Standard and Mercury Cloud

 

Contact FTD Technology Sales today at 800.767.3222 for additional information.