FTD Mercury Point of Sale - People

Whether providing training or just checking in, our team of professionals are here to help your business succeed in any way they can.

Mercury Technology Training

Maximize your FTD Mercury Point of Sale investment with the industry's most comprehensive training, held at FTD Headquarters in Downers Grove, Illinois, or one-on-one via a remote connection. These sessions are designed to help you get the most out of your system, whether you have had it for a few days or several years.
  • Dive deep. Training covers all features of FTD Mercury, from order entry to advanced features, so you learn not only how each feature functions but how they can help grow your business.
  • Something for everyone. Training was designed to help show owners, office managers and general staff improve their overall ability to effectively use Mercury Point of Sale.

FREE! FTD Headquarters Training*

With 12 classroom-style workstations, multiple attendees can train simultaneously. These complimentary sessions include three nights in a hotel, a hot breakfast and lunch on all session days, transportation from the hotel to FTD and shuttle service after class.

Personalized Training

Get one-on-one training for your Mercury POS system on specific training topics of your choice for the low cost of $99 per hour. Scheduled at your convenience, you will receive personalized training with your own data from your own Point of Sale system. We simply set up a remote connection to share your screen and host the tutorial with an expert trainer.

Register

If you have questions, please contact us at 800.788.9000 or techeducation@FTDi.com.

*While there is no charge for this training class, you are solely responsible for the transportation to and from Downers Grove, IL, for the on-site course.

 

Gold Support and Customer Service

Florists who sign up for Mercury Point of Sale will receive one month of complimentary Gold Support. We'll reach out to you on a regular basis to ensure a seamless transition to the system and answer any questions you might have along the way. You'll also enjoy immediate access to our support team for troubleshooting and issue resolution. After the initial 30 days, users have access to FTD's exceptional customer service team.

 

Online Chat   

To chat with a member of the Mercury Technology team, simply click the chat icon on the system's home page.

 

Contact FTD Technology Sales today for additional information or a FREE in-store demo.