FTD Webinar Series

The FTD Webinar Series features FREE online presentations on valuable topics that can help you increase sales and profits. The webinars are presented live by one of FTD's leading education consultants or a seasoned business professional. Our goal is to make the webinars an easy resource that you can access conveniently and take action immediately to positively impact your business.

Recorded Webinars
Visit the FTD Mercury Network florist YouTube channel and view the extensive library of previously-recorded webinars!


October 24, 2017
5:00 PM - 6:00 PM EDT

Get More Productive! Experience Less Stress, Have More Fun and Get More Done!
Are you caught in a never-ending cycle of "spray and pray" - you put out a fire in your store and pray it doesn't flare up again? Do you feel like you work harder and harder each year but never seem to get ahead? Has the pressure of running your business taken the joy out of owning it? If you answered "yes" to any of these questions, this webinar is for you! Created by an independent retailer just like you, this webinar will address:
  • How to prioritize your work and life
  • How to dramatically boost your physical energy
  • Why your beliefs about work, business and money might be holding you back
  • A simple secret that will help get the most important work done first
  • And lots, lots more!

Presented by Susan Negen
Co-Founder, WhizBang! Training


5:00 PM - 6:00 PM Eastern Time
4:00 PM - 5:00 PM Central Time
3:00 PM - 4:00 PM Mountain Time
2:00 PM - 3:00 PM Pacific Time
 Register

November 7, 2017
5:00 PM - 6:00 PM EDT

Five Holiday Must-Dos to Increase Sales
This fast-paced webinar will give you five must-do items to have a successful Christmas. Presented by four different experts in their field, you will learn action items for a "wow" merchandise display, social media marketing, how to boost phone and walk-in sales, website merchandising and process improvement tips.

Presented by Your FTD Team of Experts

5:00 PM - 6:00 PM Eastern Time
4:00 PM - 5:00 PM Central Time
3:00 PM - 4:00 PM Mountain Time
2:00 PM - 3:00 PM Pacific Time
 Register

December 5, 2017
5:00 PM - 6:00 PM EST

Getting the Good, Dealing with the Ugly
We've all experienced it - we get a great client who doesn't review us and a needy client who gives us an unfair or skewed review. There are ways to increase your good reviews and decrease your bad or unfair reviews. It's no state secret: those who have the highest number of good reviews are automatically seen as the go-to businesses and can sell more at a higher price. Learn the tricks and techniques of those who thrive with reviews.

Presented by Rick Brewer
Owner, Brewer Business Consulting


5:00 PM - 6:00 PM Eastern Time
4:00 PM - 5:00 PM Central Time
3:00 PM - 4:00 PM Mountain Time
2:00 PM - 3:00 PM Pacific Time
 Register

Upon registering, you will receive a confirmation email that will include the link and instructions on how to sign in to the webinar.

If you missed a webinar, you can view the recorded presentations at FTDUniversity.com at your convenience.

If you have questions regarding any of the FTD education programs, please contact us at 800.788.9000 ext. 246240 or education@FTDi.com.