The following supporting materials are helpful tools when accessing the FTD Webinar & Design Series at a later date. The coordinating webinars & design shows can be found at FTD Mercury Network, the florist YouTube channel.
Virtual Design Shows | Social Media Workshop | Finance | Holiday | Marketing | Merchandising | Sales & Customer Service | Shop Operations | Mercury POS
The ART of Merchandising
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The ART of Customer Service
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Good Bones: The Mechanics of Design
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Designed for Success: Your Plan for a Profitable Mother’s Day
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A Fresh Look for Valentine’s Day and Spring
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Boosting Sales with Micro Occasions
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Holiday Designs with a Profitable Twist
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Be the Expert: Utilizing American Floral Trends™ in Your Designs
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Elevating Your Botanical Business
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Techniques of Design 2: Let's Kick It Up!
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The Art of Masterful Hand-Tied Bouquets
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Be Creative (and Profitable) with a Plan at Valentine's Day
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Deck the Halls with Ian
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Techniques of Design: Adding Creative Flair
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Picture Perfect
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Revisiting and Reinvesting in Everyday Designs
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Tropical Paradise: Arrangements with an Exotic Touch
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Upward Trends in Sympathy Sales Call for a Fresh Look
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Body Flowers...the Finishing Touch
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Valentine's Day Trends with Keith
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Home for the Holidays with Ann
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Gathered: Rustic, Autumn-Inspired Designs by Jacob
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Weddings with Style...Rescheduled
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Designing Everyday with Deborah
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Finance
Holiday
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Unlocking Instagram: Elevate Your Store’s Social Presence
Unlocking Instagram: Elevate Your Store’s Social Presence - Presentation |
Mercury Online – A Website that Works for You
Mercury Online – A Website that Works for You - Presentation |
Like, Share & Grow Your Business
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Five Ways to Generate More Orders for Your Website
Five Ways to Generate More Orders for Your Website - Presentation |
What is SEO? Learn the Basics of Search Engine Optimization
What is SEO? Learn the Basics of Search Engine Optimization - Presentation |
Five Crucial Marketing Metrics to Track for Success
Five Crucial Marketing Metrics to Track for Success - Presentation |
Organic vs. Paid Social: The Perfect Pair
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What Is PPC? Learn the Basics of Pay-Per-Click Marketing
What Is PPC? Learn the Basics of Pay-Per-Click Marketing - Presentation |
Making Sense of the Dollars & Cents
Making Sense of the Dollars & Cents - Presentation Making Sense of the Dollars & Cents - Workbook |
It's Beginning to Look a Lot Like...The Holiday Rush!
It's Beginning to Look a Lot Like...The Holiday Rush! - Presentation |
Are You Ready For Your Close Up?
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Social Media in 2021 - What Works and Where to Focus
Social Media in 2021 - What Works and Where to Focus - Presentation |
What Your Customers Say Matters
What Your Customers Say Matters - Presentation |
Creating Killer Content Quickly
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The World Has Changed And So Must Your Marketing!
The World Has Changed And So Must Your Marketing! - Presentation |
Social Strategy: Paid vs. Organic
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Social Media and Your Digital Presence in a Crisis
Social Media and Your Digital Presence in a Crisis - Presentation |
How to Get a Flood of New Customers (For Little or No Money)
How to Get a Flood of New Customers (For Little or No Money) - Presentation |
Get Your Website Ready for the Holidays
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American Floral Trends Forecast 2020-2021: American Floral Trends Forecast 2020-2021 - Presentation
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The Customer Experience: Climbing The Customer Service Pyramid
The Customer Experience: Climbing The Customer Service Pyramid - Presentation |
"Deliver" A Best-in-Class Experience
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Delivering a Best-in-Class Customer Experience - Together
Delivering a Best-in-Class Customer Experience - Together - Presentation |
Profit by Performing: Creating Customer Experiences That WOW and WIN Big Sales!
Profit by Performing: Creating Customer Experiences That WOW and WIN Big Sales! - Presentation |
Why Being Nimble is Necessary for your Floral Business in 2022
Why Being Nimble is Necessary for your Floral Business in 2022 - Presentation |
People Power - The Energy That Propels Your Store
People Power - The Energy That Propels Your Store - Presentation |
Three Ways to Get More Cash Out of Your Business
Three Ways to Get More Cash Out of Your Business - Presentation |
Hiring for Results
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Quality Matters - Improving Customer Satisfaction
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Profitability Starts with Educated Buying
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Floral Care & Handling Tips to Boost Your Bottom Line
Floral Care & Handling Tips to Boost Your Bottom Line - Presentation |
Mercury Administration
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Order Entry/POS Shortcuts
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Delivery Module and Mobile App
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